Return Policy

30-Days After Purchase Return Policy (Buyer Pays Shipping)

We want you to be completely satisfied with your purchase from the Tap 2 Target website. If for any reason you are not satisfied, you may return the item within 30 days of the purchase date, subject to the following conditions:

  1. Eligibility for Return:

    • The item including artwork and NFC tag must be in its original condition, unused, and in its original packaging. 
    • All accompanying accessories, manuals, and documentation should be included.
    • The item should not be damaged, altered, or show signs of use.
    • Certain items may be excluded from this return policy due to hygiene or safety reasons (e.g., Tap 2 Target Keychains, Window Decals, Tap 2 Target NFC Digital Cards, NFC phone tags. Please check the product description or contact our customer service for more details.
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  2. Return Procedure:

    • To initiate a return and return address, please contact us LIVE Chat or by using our contact form within 30 days of your purchase. They will provide you with a return address and guide you through the return process.
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    • The buyer is responsible for arranging and paying for the shipping costs associated with the return.
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  3. Refund Process:

    • Once we receive the returned item and verify its eligibility, we will process the refund within 5 business days.
    • The refund will be issued using the original payment method used for the purchase.
    • Please note that the original shipping charges, if any, are non-refundable unless the return is due to our error.
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  4. Non-Returnable Items:

    • The following items are generally not eligible for return unless they arrive in a damaged or defective condition
      • Tap 2 Target key chains
      • Tap 2 Target Digital Card.
      • NFC Window Decals.
      • NFC Phone Tags

         

      • 5.Damaged or Defective Items:

        • If the item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or provide further instructions on how to return the item.

Please note that this return policy applies to purchases made directly from the Tap 2 Target website or convention. If you purchased the item through a third-party seller or another retailer, their return policy may apply, and you should contact them for further assistance.

We reserve the right to modify or cancel this return policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. For any additional questions please contact us at info@tap2target.com

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